Turnaround time guarantee given by the medical transcription service provider plays an important role in the service provider selection process.
Why is turnaround time guarantee a deciding factor?
To answer this question, one needs to examine the importance of medical transcription and the part it plays in the provision of quality healthcare. medical transcription is the process of creating records of the patient-healthcare professional encounter. These records then serve as the foundation for providing healthcare, for referring to specialists, as evidence in case of litigation and form the basis for billing.
One can see that the quality of healthcare hinges on the availability of accurate and timely information, therefore turnaround time is very important for a healthcare facility.
What is turnaround time?
Turnaround time is the time between the audio files is uploaded to the time when the final transcript is made available to the healthcare professional. Ideal lead time would depend on the type of report. For most reports a turnaround time of 24 hours would be considered ideal, but STAT reports would require of 4-12 hours.
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A lot of my friends from my medical office management training has been exchanging tips about why or how one should go with outsourced MT services. I really think that one reason why a lot of companies are going for outsourced service is the price. This service is very cheap in other countries.
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